Dear Media Temple
Please don’t blame browsers for your sloppy coding.
Just because your software fails horribly when it can’t find what it wants from my request, because it doesn’t check to see if a REQUEST variable has been set before trying to use it, doesn’t make it my problem. It’s your poor software design. Something which seems to be synonymous with using Python I might add*
Saying “If you’re using Safari you’ll see that a lot” isn’t a good response. Not just because I’m using Firefox, and not on a Mac, but because you are basically saying to me “Yeah, we’ve known our software is poorly done for a while, but we’d rather try to shift the blame than fix it.”
Frankly, while you offer a good service generally, your control panel lets you down. It’s generally poor, low on features, and isn’t stable. This software is what I see most of you. It’s not a good advert for you. Fix it or start losing customers, starting with this one right here.
No love, but perhaps a little understanding, me.
* I know Python is a nice language but, like all easy to pick up languages, it seems to have more than its fair share of awful, memory hungry, unstable applications. This might be perceptual though, because when you see a whole screen of Python Errors it starts to feel like it doesn’t like you much…
on March 17th, 2006 at 13:31
Now this is a truly interesting thing to hear… I had always thought that Media Temple was THE choice for the blogging elite. I very nearly went with them for my site last time, but their bandwidth limits would have tripled the cost of what I pay now.
on March 17th, 2006 at 16:37
Media Temples best feature is the fact that you can easily set up say… somedomain.com to work seamlessly from the same hosting account as.. say mymaindomain.com, it’s just a sub-directory.
The host that this site is with (Fuitadnet) doesn’t support that (annoyingly), but their control panel is Cpanel, which is MUCH MUCH better than Media Temples own self-made backend. Fuitadnet actually give me slightly a better deal overall, but I was thinking of switching for the domain thing. Plus Media Temple are nice and fast, which this site sometimes isn’t.
I’m open to suggestions for good hosts though - currently I’m paying around $7.95 a month for 3gb space and 25gb bandwidth, which is pretty good. However I do really need the ability to add other domains (and have them function as such, here I can only get them to forward, or addon so they go to a subdomain).
Please! Recommend someone to me!
on March 18th, 2006 at 1:31
A Small Orange (asmallorange.com) has the subdomain to directory thing you were talking about, and the prices are (IMO) pretty good.
on March 18th, 2006 at 10:34
That’s Podz hosting company isn’t it? I’ll have to check them out. I can get the domain thing if I pay more at FNet, so it’s price vs features really…
on September 19th, 2006 at 16:14
Actually, Mediatemple’s control panel is not self made, it is Ensim. And Ensim is an old technology which is pretty much obsolete now. But if you take a look at their bandwidth now, it is much larger than it used to be. I think the basic plan gives you a terabyte, which is waaayyyy more than I would ever use.
on September 26th, 2006 at 20:44
I’m not sure what they’re going to do with the old Ensim control panel but they are planning on rolling out new account features with their (ss) 6.0 release. Let’s see what they give us. If what they provide is something akin to site5 or other “nice” services out there, I’ll stay with them after my expiration in december. I actually called (mt) today and asked about Rails support and the new interface. All he could say is that “you’re going to be happy” and that “it’s coming way too soon for it to be worth me doing anything right now.” I’m going to give them a week or two to roll it out so that I can see what they provide. Otherwise, I’m going to just start looking for vps options so I can have the flexibility that I really want but can’t necessarily afford.
on June 4th, 2008 at 7:13
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The Galilee College
http://www.lauerequipment.com/